Vcity155 takes every aspect of your personal data protection seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your information as a member of Malaysia's leading casino and Sports Betting platform.
Six core principles that guide how vcity155 protects the data and privacy of every Malaysian member.
All personal and financial data transmitted between your device and vcity155 servers is protected by 256-bit SSL encryption — the same security standard used by major Malaysian banking institutions such as Maybank and CIMB.
Vcity155 has never sold, rented, or shared members' personal data with any third party for marketing purposes, and never will — without your written consent. Your data belongs to you.
Vcity155 only collects data that is genuinely necessary to deliver our services effectively. We do not gather irrelevant or excessive information — the principle of data minimisation is applied across all our processes.
Access to members' personal data within the vcity155 system is restricted to staff who require that information to carry out their duties. All access is logged and closely monitored by our internal security team.
As a vcity155 member, you have the full right to request access to your personal data, request corrections to any inaccurate information, or request the deletion of your account and data at any time through our support channels.
The vcity155 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We operate in accordance with all data protection legal requirements applicable to digital platforms operating in Malaysia.
Welcome to the vcity155 Privacy Policy. This document explains in detail how the vcity155 platform, accessible at https://vcity155.click, collects, uses, stores, protects, and discloses your personal data when you register for and use our services.
Vcity155 is an online casino and Sports Betting platform committed to protecting the privacy of all our members in Malaysia. We understand that your trust depends on the confidence that your personal information is handled with full responsibility and professionalism. That is why data protection is not merely a legal obligation for us — it is a core value we uphold.
By registering an account with vcity155 or using any of our services, you agree to the terms of this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, please contact us or discontinue your use of the vcity155 platform.
Vcity155 collects various types of personal data as you interact with our platform. The data collected is as follows:
Registration & Identity Data:
Financial & Transaction Data:
Technical & Usage Data:
Identity Verification (KYC) Data:
Vcity155 collects your personal data through the following channels and methods:
Personal data collected by vcity155 is used solely for legitimate, clearly defined purposes as follows:
| Purpose of Use | Type of Data Used | Legal Basis |
|---|---|---|
| Account management and maintenance | Identity data, phone number | Contract performance |
| Processing of deposits and withdrawals | Financial data, payment information | Contract performance |
| KYC identity verification | KYC data, identification documents | Legal obligations |
| Fraud prevention and anti-money laundering | Transaction data, technical data | Legal obligations |
| Customer support and complaints handling | Identity data, activity history | Legitimate interest |
| Promotional communications (with consent) | Phone number, email | Consent |
| Platform improvement and analytics | Technical & usage data | Legitimate interest |
| Responsible gambling compliance | Gaming and betting history | Legal obligations |
Vcity155 is firmly committed to the principle that members' personal data must not be sold, rented, or shared indiscriminately. That said, in the course of operating the platform, vcity155 may share data with the following parties under limited and controlled circumstances:
The security of your personal data is vcity155's top priority. We implement multiple layers of technical and organisational safeguards to ensure your data remains protected at all times:
Vcity155 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your overall experience on the vcity155 platform.
Vcity155 retains members' personal data for as long as necessary to fulfil the purpose for which it was collected, or for the duration required under applicable Malaysian law. General retention periods are as follows:
When data is no longer needed and there is no legal obligation to retain it, vcity155 will securely delete or anonymise that data in a manner that makes it unrecoverable.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and vcity155's commitment to privacy, you as a member have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. vcity155 will provide this information within 21 days of receiving your request.
If you find that any personal data we hold about you is inaccurate or incomplete, you have the right to request an immediate correction through your account settings or by contacting customer support.
Under certain circumstances, you have the right to request the deletion of your personal data from vcity155's systems, subject to any applicable legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide any justification.
In certain circumstances, such as when you are disputing the accuracy of your data, you have the right to request that vcity155 temporarily restrict the processing of that data.
You have the right to receive your personal data in a machine-readable format (such as CSV) for transfer to another service provider, upon request.
To exercise any of the rights above, please contact the vcity155 data protection team by email at support@vcity155.click or via live chat within the platform. vcity155 will process your request within a reasonable timeframe and at no charge.
The vcity155 platform is intended exclusively for users aged 18 and above. vcity155 does not knowingly collect any personal data from individuals under the age of 18. If you become aware that a child or person under 18 has submitted personal data to vcity155, please contact us immediately at support@vcity155.click.
Any account found to be registered under the name of a minor will be terminated immediately, and all associated data will be removed from our systems in accordance with standard procedures. vcity155 employs multiple age verification mechanisms to prevent registration by minors.
Vcity155 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, relevant legislation, or evolving business requirements. The date of the most recent update is always shown at the top of this document.
When we make material changes to this Privacy Policy, we will notify you via an in-platform notification on vcity155 or by SMS to the mobile number registered to your account. For minor, non-material changes, we will update this document without specific notice.
It is your responsibility to review this Privacy Policy periodically to ensure you are always aware of the latest version. Your continued use of the vcity155 platform following the publication of any changes will be considered your full acceptance of the updated policy.
If you have any questions, concerns, or requests regarding the vcity155 Privacy Policy or how we handle your personal data, please do not hesitate to reach out to us:
Each category of your personal data is protected by a distinct layer of security within vcity155.
Every category of data listed above is protected in transit using 256-bit SSL encryption and stored on secure servers with strict access controls. vcity155 complies with all data security requirements under Malaysia's PDPA 2010.
When you register an account at vcity155, you are not only entrusting us with your money — you are also entrusting us with your personal information. This is a responsibility we take very seriously. Every time you make a deposit using Touch 'n Go eWallet or withdraw winnings via DuitNow, every time you play live baccarat or place a bet on an EPL football match, data related to those activities passes through our systems.
The vcity155 technology team built a robust data security infrastructure from day one. We didn't start thinking about data security after problems arose — it is a core part of our platform's architecture. The 256-bit SSL encryption that protects every connection, the layered access control system that ensures only authorised personnel can view sensitive data, and the regular security audits conducted by independent experts — these are all ongoing investments we make to protect your privacy.
One thing many Malaysians are unaware of is their rights under the Personal Data Protection Act (PDPA) 2010. As a Malaysian using a digital platform, you have the right to know what data is held about you, to correct any inaccurate data, and in many cases, to request its deletion. At vcity155, we don't just meet the minimum legal requirements — we go further by making the privacy request process as straightforward as possible for our members.
For payments, vcity155 works exclusively with recognised local Malaysian payment providers — Touch 'n Go eWallet, GrabPay, DuitNow, FPX via Maybank2u or CIMB Clicks, Boost, and ShopeePay. This is a deliberate choice. These are names Malaysians already know and trust, and they each uphold high data security standards in their own right. By partnering only with trusted local providers, vcity155 minimises the risks associated with processing your financial data.
Regarding the use of data for marketing purposes: vcity155 believes that marketing communications should be based on your choice, not obligation. We will not send you any promotional messages without your explicit prior consent. Should you wish to stop receiving bonus notifications, offers, or updates from vcity155 at any time, you can easily withdraw that consent through your account settings or by contacting our support team.
Finally, we wish to reaffirm vcity155's most important commitment when it comes to data privacy: we have never and will never sell members' personal data to any third party. Your data exists to enable us to serve you better — not to be sold to advertisers or any other party. This is a promise we stand by, and it is what sets vcity155 apart as a platform that genuinely values the trust and well-being of its members.
If you have any questions about how your data is handled at vcity155, or if you wish to exercise any of your privacy rights, our support team is available 24/7 via live chat, WhatsApp, or email at support@vcity155.click. Your privacy is our priority.
The most frequently asked questions by Malaysian members about privacy and data protection at vcity155.
Your gaming activity data on vcity155 is also used to support our responsible gambling programme for your overall well-being.
This Privacy Policy forms an inseparable part of the vcity155 Terms & Conditions. By accepting the Terms & Conditions when registering an account, you also agree to all provisions set out in this Privacy Policy. We encourage you to read both documents for a full understanding of your rights and responsibilities as a vcity155 member.
Read Full Terms & ConditionsWith bank-grade data protection, 256-bit SSL encryption, and a strong commitment to privacy, create your vcity155 account today and enjoy a safe, entertaining online casino experience.